SHIPPING POLICY

1. Delivery Areas

We currently deliver within Cyprus only.

Delivery is carried out via our courier partners, including ACS Courier and AKIS Express.

Available delivery options will be displayed at checkout.

2. Shipping Costs

Shipping costs:

• are calculated at checkout based on destination, size and weight of the order
• are shown before you complete your purchase

Free delivery is available for orders over €100 within Cyprus.

We reserve the right to adjust shipping fees where necessary due to oversized or heavy items (e.g. fishing rods or bulky equipment). In such cases, we will contact you before dispatch.

3. Delivery Times

Estimated delivery times:

• Cyprus: typically 1–4 business days

Orders are usually processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery times are estimates only and may vary due to factors beyond our control, including:

• courier delays
• customs processing (where applicable)
• peak periods

Where express or priority delivery options are available, estimated delivery times may be shorter.
However, such delivery times remain estimates and are not guaranteed, unless explicitly stated otherwise at checkout.

4. Dispatch

Orders are processed and dispatched within a reasonable timeframe after payment confirmation. You will receive a confirmation email with tracking details once your order has been dispatched.

5. Courier Services

We currently use the following delivery partners:

ACS Courier

Delivery across Cyprus is available via ACS Courier.

After dispatch, you will receive a tracking number to monitor your shipment.

AKIS Express

We also offer delivery via AKIS Express, including:

• delivery to an AKIS pickup point
• collection from a selected AKIS office

Tracking details will be provided once your order has been shipped.

6. Store Pickup

You may also collect your order from our store:

Vyzantiou 3, Agia Paraskevi, Lakatamia, 2322, Nicosia, Cyprus

Once your order is ready for collection, we will notify you.

7. Risk and Delivery

Risk of loss or damage to the goods passes to you once the goods are delivered to the delivery address provided in your order.

It is your responsibility to ensure that:

• the delivery address is accurate
• someone is available at the delivery address to receive the goods

Delivery to a person at the specified address shall be deemed as delivery to you.

8. Failed Delivery

If delivery fails due to:

• incorrect address
• repeated absence of the recipient
• failure to collect the parcel

we reserve the right to:

• charge additional delivery costs
• deduct return shipping costs from any refund

9. Customs, Duties and Taxes

For deliveries within the European Union, VAT is included where applicable.

10. Delays and Force Majeure

We are not responsible for delays caused by events beyond our reasonable control, including:

• courier disruptions
• weather conditions
• customs delays
• strikes or force majeure events

11. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us as soon as possible at:

info@maxfishing.com

We will investigate the issue and take appropriate action, which may include replacement or a refund in accordance with our Terms & Conditions.